At the heart of Epicor for Service Enterprises is the Epicor Resource Management module, an organization-wide resource service that can be called upon as needed to match the right personnel to the right task at the right time—anywhere across the enterprise.

For instance, it can be used to select the right resources for a telemarketing campaign, find a buyer with requisite purchasing experience, select a proven, winning sales team by industry opportunity, and perform intelligent role and skill profiling for project professionals.

Working in conjunction with Epicor BPM Director, the Epicor Resource Management module can control the scheduling and commitment of resources using rich, intuitive calendar views and workflow rules to help resolve resource conflict disputes as they occur.

Epicor Resource Management is further extended by the Epicor Commerce Suite, which allows you to accurately source and procure subcontract and temporary labor— all while closely monitoring long-term portfolio requirements.

Download Overview Brochure (PDF 281K)